Altice USA Inc. (ATUS) has recently made a significant impact in the after-hours trading market. The company experienced a robust volume of 9.05 million shares following the market close.
This article provides an in-depth exploration of the company’s recent performance, key operational highlights, financial overview, and balance sheet review for the third quarter ended September 30, 2023.
Key Operational Highlights for the Third Quarter
Altice USA Inc. has demonstrated notable progress across various business aspects during the third quarter of 2023.
The company’s strategic initiatives have resulted in improved financial performance, enhanced broadband subscriber relationship trends, increased mobile net additions, and significant fiber customer growth.
Broadband Primary Service Units (PSUs) Improvement
The company witnessed a remarkable year-over-year improvement in total broadband PSUs. There was a decrease in broadband net losses from -43k in Q3 2022 to -31k in Q3 2023, indicating an enhancement in broadband net add performance trends by 13k.
Record Quarter for Fiber Net Additions
Altice USA Inc. reported its best quarter for fiber net additions during Q3 2023.
The company added 45k new fiber customers, resulting from both increased fiber gross additions and voluntary migrations of existing customers. By the end of Q3 2023, the total number of fiber broadband customers reached 295k.
Optimum Mobile Net Add Growth Acceleration
The company’s Optimum Mobile service has observed consistent growth for the third consecutive quarter, adding 24k mobile net additions in Q3 2023.
This figure represents a five-fold increase over the mobile net additions in Q3 2022. As of Q3 2023, Optimum Mobile has achieved a 6.3% penetration rate within the company’s overall broadband customer base, marking an increase from 5.1% in Q3 2022.
Enhanced Customer Experience Leading to Higher Satisfaction Scores
Altice USA Inc. has made significant strides in improving its customer experience, leading to increased satisfaction scores.
The company has seen a 22-point improvement in transactional NPS score in Q3 2023 compared to Q3 2022. Additionally, there has been a 71% increase in the self-install rate for qualified new customers during the same period.
Delivering Best-in-Class Network Experiences
The company continues to progress in building and delivering top-tier network experiences. It added 61k new FTTH passings in the quarter, reaching a total of 2.72 million passings. Additionally, the company expanded the availability of its Optimum 8 Gig symmetrical Fiber service to its entire East fiber footprint, making it the largest residential 8-gig service in the nation.
Third Quarter Financial Overview
Altice USA Inc. disclosed its Q3 2023 financial results, reporting total revenue of $2.32 billion.
Despite a 3.2% year-over-year decrease, largely influenced by a 3.4% decline in residential revenue, the company marked a positive turn with 0.1% year-over-year growth in business services revenue.
This growth is noteworthy as it breaks a six-quarter streak of declining business services revenue.
Conclusion
Altice USA Inc. has showcased notable advancements across diverse business sectors in Q3 2023. Despite US stock market challenges, the company has attained key operational milestones, prioritizing top-notch network experiences and enhanced customer satisfaction.
The recent financial performance, coupled with strategic initiatives, paints a positive picture for sustained broadband and cash flow growth.
