Twilio Inc. (TWLO) experienced an increase of 18.21% in aftermarket following the announcement of the fourth quarter and full-year 2021 results. However, the last trading session closed at $202.01 with an increase of 1.76%.
Fourth Quarter Results in 2021 – What’s up?
TWLO announced fourth-quarter results on 9th February 2022. The company experienced revenue of $842.7 million. Not only this but the GAAP loss from operations came out to be $283.6 million whereas non-GAAP loss from operations totaled $27.2 million. Last but not the least, organic revenue increased by 34% year over year, and by 39% when political traffic revenue was excluded.
The full Year 2021 Financial Results – More About it
TWLO reported full-year 2021 financial results on 9th February 2022. According to the report, the revenue for the entire year reported was $2.84 billion. Not only this but organic revenue increased by 42% year over year for the whole year. Moreover, GAAP loss from operations came out to be $915.6 million and non-GAAP income from operations totaled $2.5 million.
TWLO: What’s Next?
The fourth quarter closed off with an incredible year of results, as the company produced over $2.8 billion in revenue for the year, with a 61 percent incline year over year. Furthermore, Twilio Segment’s #1 customer data platform, combined with the top cloud communications platform, provides Twilio a unique perspective into the customer journey.
Global Partnership of TWLO with Teleperformance – Worth it?
On 25th December 2021, TWLO stated that it has partnered with Teleperformance. This collaboration is fruitful to provide enterprises all over the world with the future generation of cloud contact center solutions. Teleperformance will employ Twilio technologies, including Flex, Twilio’s programmable cloud-based contact center platform. This will help in providing market-leading cloud contact center solutions to its customers.
Moreover, the company will accomplish it by combining Twilio’s innovative contact center technology with Teleperformance’s unparalleled human talent and empathy, laying the groundwork for the next era of customer interaction experiences. Twilio and Teleperformance want to use this alliance to improve the way customer engagement is handled in businesses of all sizes and structures in the long run. The goal is to collaborate on new solutions that originate from both areas of competence including digitally transformed customer relationship management and the strong development of video as a channel.
